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Common questions
Straight answers to what people ask us most. Don't see yours? Get in touch.
When should I start my renewal?
Earlier than you might think. Reviewing your options a few months before your term ends gives you time to compare and avoid rushing into the first offer.
What should I prepare if I'm self-employed?
Requirements vary by lender, but you'll often need recent tax documents and proof of your business income. We'll tell you exactly what applies to you.
Do I need a down payment saved before we talk?
No. Talking early helps you plan how much you'll need and how to get there.
How do I send you documents?
Please don't email documents or your SIN. Once we've spoken, we'll share a secure way to send them.
What does a mortgage broker do?
A mortgage broker helps you find and apply for a mortgage. Instead of dealing with one bank, we compare options across many lenders, explain the trade-offs and handle the paperwork with the lender.
Which lenders do you work with?
We work with major banks, mortgage-only lenders, alternative lenders, credit unions and private lenders. See the full list on our Lenders page.
Where can I see the current Bank of Canada rate?
Our rates page shows the current policy rate, every upcoming announcement date and every past decision.
Still have a question? Ask us
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